We are committed to designing and producing the very highest quality jewellery made from the highest quality materials. All jewellery, made by Mark Lloyd Jewellers, is inspected carefully by a master goldsmith before it leaves our workshops. We warrant that your Mark Lloyd piece will be free from any manufacturing defect at the time of delivery and that your piece will last you a lifetime. We guarantee the materials and workmanship 100%.
Our warranty also includes free prong tightening, re-polishing, rhodium plating and cleaning services.
If your jewellery is accidentally or deliberately damaged, or if it is made by any of our partners, this is not covered by our warranty. If this is the case, or if you require services not covered by the warranty, your jewellery can be mailed back to our shop for evaluation. Once inspected, should charges apply, you will be notified prior to the start of any work.
Please contact us if you have any questions or would like to return your jewellery under the terms of the warranty.